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Jotform vs. Google Forms

Jotform vs. Google Forms

Jotform has over 5 million users, and the company has its first focus on its customers. Google Forms is also popular.

Understandably, you are here to see a Jotform vs. Google Forms comparison, and the article has all you need to know.


  • Google Forms is for contact, surveys, and feedback. It’s limited but free to use.
  • Jotfform is for any form type you can think of. It’s feature-rich, template-rich, and accepts payments.

What are both

With Jotform, we can create both classic and card-style forms. It brings many form features and customization options to create great-looking forms.

Furthermore, we can add an approval flow, which allows you to approve or deny submissions.

Google Forms is more like a questionnaire builder. It lets us make simple and easy-to-use feedback, surveys, and questionnaire forms, but other than fonts and colors; there aren’t many customization options.

Options both support

When it comes to adding form elements, Jotform is the winner. With Jotform, we can add 26 form elements, 43 payment gateways, and over 300 widgets.

The below image shows most of the elements to add to the form.

Jotform Supported Options
Jotform Supported Options

On the other hand, Google Forms has 13 form options, and we can change them to fit our needs with expression validations.

For example, we can only set the “short answer text” field to accept emails. The following are the form elements available in Google Forms:

  • Short answers
  • Paragraphs
  • Multiple choices
  • Checkboxes
  • Drop-down menus
  • File uploads
  • Linear scales
  • Dates
  • Times
  • Images
  • Videos

Submitting forms

With Jotform, users don’t need an account to submit forms. With Google Forms, specific actions require a Google account.

For example, if you want to collect email addresses or limit one form submission per customer, Google Forms will ask customers to sign in with their Google account to verify.


Email Validation on Jotform

Validations are part of the forms, and like the elements, we find more validation options on Jotform.

The app lets us add checks and validations on all textual and numeric form elements. For example, set the phone number format in the phone field according to country.

In comparison, we can only set validation rules for short answers, paragraphs, and checkboxes in Google Forms.


Conditional Logic in Jotform
Conditional Logic in Jotform

Both programs have a few options up their sleeves regarding logic. Jotform calls it Conditional Logic, which shows responses based on the previous answer.

Google Forms also supports logic, but it’s limited compared to Jotform. Google Forms only supports submitting forms or going to sections.

Jotform offers more options such as answer equal to, not equal to, left empty, is filled, etc. Based on those responses, you can hide and show questions.

Related: Jotform vs. SurveyMonkey


Responses in Google Forms

Jootform shows each response one by one. You can click on each to read the answers.

Google Forms is different. It shows a summary of all the responses. On the Summary page, we see all the responses.

The app also creates charts where necessary. For example, if you ask a multiple-choice question, it will show the responses in a pie chart. The app has two other views: Question and Individual.

In the Question section, you see all the responses by question. In the Individual area, you can examine each response.


Templates on Jotform

Both services provide templates if you don’t know where to begin. Jotform offers more templates.

We get 10,000 free templates: 145 store templates, 300 table templates, 1,200 PDF templates, 100 approval templates, etc.

Google Forms, in contrast, has 17.

Form sharing options

Form Sending on Google Forms
Form Sending on Google Forms

Of course, we can’t gather any data until we don’t share the form. Thankfully, both have this option.

With Jotform, we can share a form URL or invite people through email. While inviting, we can set the permission to:

  • Submit only
  • Submit and view later
  • Submit and edit later

The app has three types of access settings for forms:

Private Form: Only accessible to invited people.

Public Form: Accessible to everyone.

Company Access: Access to people in an organization.

In contrast, Google Forms is not very flexible regarding sharing and collaboration. You can access all the sharing and collaboration settings by clicking the “Send” button at the top menu.

It allows three ways to share a form:

  • Email
  • Link
  • Embed

You can embed the form on your contact page to gather the form submissions. For team collaboration, we can add editors to our forms through emails. Editors can change permission and share.

Extra features


In Jotform, we can add a customized “Thank you” page shown after submission.

One of the most highlighted features of Jotform is Approval Flows. It allows your team members to accept or deny form submissions.

Google Forms

Google Forms lets us collect the email addresses of users who submit forms.

Another feature of Google Forms is to convert a questionnaire into a quiz. Through this, it will assign point values, set answers, and automatically provide feedback after submission or on manual revision.

Related: Typeform vs. Google Forms

Pricing and plans

Jotform Prices
Jotform Prices

This is where many people tend to go with Google Forms. Google Forms is free to use.

Forms uses your Google account (15 GB) storage, but you can upgrade it by paying a few monthly dollars.

The free plan of Jotform offers 5 form limits with 100 fields per form, 100 monthly submissions, 100MB of storage, 1000 monthly form views, and up to 10 payment submissions per month.

It has three premium plans: Bronze, Silver, and Gold.

The Bronze plan costs $39 per month and allows you to create up to 25 forms with 250 fields in a single form.

There are also additional options:

  • 1 GB storage
  • 10,000 monthly form views
  • 1,000 monthly submissions
  • 10,000 thousand submissions
  • 100 monthly payment submissions

The Silver plan costs $49 and offers to create up to 50 forms with 500 fields.

10 GB of extra storage, 100,000 monthly form views, 2,500 monthly submissions, 25 thousand submissions, and 250 monthly payment submissions are also included.

The Gold plan costs $129 and enables you to create up to 100 forms with up to 1,000 fields each. Other options include:

  • 100 GB storage
  • 1 million monthly form views
  • 100 thousand submissions
  • 1,000 monthly payment submissions

Which program is for you

Google Forms is a free simple form-building app that can improve services and collect data from employees and customers.

Jotform is suitable for individuals and teams who want to gather data for commercial purposes.

If your business strongly depends on forms, you should go with Jotform.

Because of how expensive Jotform can be, you can always start with Google Forms and see where it takes you. The Jotform vs. Google Forms battle finishes here.

I hope the article gave you all the information you needed. Please inform me below if you like something added to this text.

Jotform vs. Google Forms: Links