Typeform has over 125,000 paying customers, whereas SurveyMonkey has almost a million.
Both have plenty of form-building and survey-collecting options, but which one to use? This is the article covering SurveyMonkey vs. Typeform.
What are both
SurveyMonkey is a survey-collecting program used for surveys, polls, and questionnaires. It supports single and multiple questions and conversation formats.
Typeform is a universal form-building and collecting platform supporting forms, surveys, polls, and other things. It displays one question per page, which is its unique style.
Supported form questions
Typeform gets the cake in this round because it offers over 20 form fields. SurveyMonkey offers fewer in its free plan. Here is a list of all free SurveyMonkey elements:
- Single Textbox (text answer field)
- Time and date
- Text
- Images
- Multiple choice question
- Checkboxes
- Dropdown menu
- Net Promoter Score (NPS)
- Image Choice
All other types are available in the premium plans. These include file upload, payment support, image A/B tests, star rating, click map, slider, and more.
Typeform does not support payment gateway fields, but the rest are supported. Here is the list:
- Web links
- Email address
- Contact number
- Number
- Dropdown menu
- Multiple choice and picture choice question
- Yes or no
- Star rating
- Payment gateway
- Net promoter score (NPS)
- Legal questions
- Long and short text
- Ranking
- Date
Winner: Typeform
Validations
Validation is a necessary part of this SurveyMonkey vs. Typeform battle. Both allow us to add validation rules.
In SurveyMonkey, the “Single Textbox” question is flexible. You can set validations to accept responses:
- Specific length
- Whole number
- Decimal number
- Date format
- Email address
Typeform also lets you add specific validations to emails, phone numbers, text, and other questions.
Winner: Tie
Form submissions
While sharing forms, both allow us to configure settings related to how users respond. SurveyMonkey has the following options:
Enable or disable multiple responses.
Allow users to edit responses before or after submitting the form.
Scheduling surveys and setting a total response limit.
Anonymous responses.
Instant results to show a summary of other users’ responses after submission.
Typeform, on the other hand, lets you redirect users to a page. It also supports stopping new responses for free.
Other features, such as scheduling, response limit, and custom messages, are premium.
Response visualization
Both can visualize and export response data in different layouts and formats. SurveyMonkey provides three free types of visualizations.
Question Summary: Graphical visualization of users’ responses.
Insights and Data Trends: Information such as total responses, completion rate, average time spent on quizzes, etc., are here.
Individual Responses: Response data concerning each user.
Typeform also has three options to visualize the data. The Insights tab has the same features as the “Insights and Data Trends” of SurveyMonkey.
You can see the graphical visualization of the average responses by users to each question. The last “Response tab” lets you see data in a table.
Winner: Tie
Templates
Typeform takes the lead in this round. SurveyMonkey has over 100 templates, but around 20 are free. You find templates on:
- General business
- Quizzes
- Satisfaction
- Marketing
Typeform, on the contrary, offers thousands of templates. Some are paid, but the free number is much better than SurveyMonkey.
Winner: Typeform
Related: SurveyMonkey vs. Microsoft Forms
Form sharing options
Both let us share forms in various ways, but SurveyMonkey is limited in its free version.
It supports sharing through web links. Other methods, including QR code, email, embedding, etc., are included in the premium versions.
In contrast, Typeform is better as it offers all sharing methods for free. It lets you share forms in the following ways:
- Link
- QR code
- Social media
- Embed on a website
Regarding embedding, it also offers many layout styles, including standard, slider, popover, side tab, full-page, and popup.
Winner: Typeform
Integrations
Both are similar in terms of integrations. Some apps can be integrated for free, while some are in the premium plans.
Both also support integrating with over 400 apps through Zapier. Zapier automates our workflow by letting us connect forms with various popular apps.
To connect SurveyMonkey with Zapier, visit the official guide page and, in the case of Typeform, visit this Zapier web link.
Winner: Tie
Related: Typeform vs. Jotform
Extra features
SurveyMonkey
Quiz Mode: Enabling this option turns surveys into quizzes and displays correct answers to responders after they submit.
Question Bank: This is the directory of built-in questions we can use in our forms. These questions are organized into different categories to be used for specific purposes.
Typeform
Typeform has an extra feature called “branching,” which lets us change the order of questions based on how users answer.
We can add multiple rules with different conditions to a question through branching and calculations.
For example, we can add the following validations on date question types:
- is on
- is not on
- is before
- is after
- is before or on
- is after or on
Then, based on the date selected by users, we can redirect them to the next specific question.
Related: Typeform vs. Google Forms
Pricing and plans
SurveyMonkey has three individual and two team plans. The first individual plan is Standard, costing $35 per month.
The plan provides you endless surveys and questions, 1,000 monthly user responses, a custom logo, and features to create skip logic surveys.
The Advantage Annual plan is billed at $34 per month (annually billed) and comes with a few extra options:
- Answer pipeline logic
- 15,000 monthly user responses
- Accept payments
- File upload option
Premier Annual subscription costs $99 per month (billed yearly) and has the following features:
- Click Map data visualization
- Unlimited filters
- Data trends
Moving to the team plans, we see the Team Advantage plan costing $25 per creator per month.
The plan supports collaboration, 50,000 responses per year, and payment gateway options.
The Typeform’s first plan is called Basic costing $25 per month on the annual package ($29 on the monthly package).
The plan offers a 100 monthly response limit, unlimited forms and questions, branching and logical jumps, and payment gateways.
The second plan is Plus, costing $50 per month (billed yearly) or $59 per month. The plan is for established individuals and teams to offer features, including:
- 1,000 responses per month
- Up to 3 users’ collaboration
- Custom subdomain
- Custom logo
The final plan is Business, charging $83 per month (paid yearly) or $99 monthly. You get the following features:
- 10,000 user responses
- Live priority support
- Five user collaboration
Which is for you
Typeform is more affordable, and it’s an all-in-one form-building option. You should go with Typeform if you want to create different form types.
If you only want a survey platform, SurveyMonkey may be your choice, but compared to Typeform, it is expensive.
SurveyMonkey vs. Typeform: Links
Conclusion
The journey of SurveyMonkey vs. Typeform ends here. I hope the text helps. Please share your thoughts in the comments, and have a lovely day.