Regarding surveys and polls, only a handful of names come to mind. Two helpful names are SurveyMonkey and Microsoft Forms.
Both offer plenty of options, which is why this SurveyMonkey vs. Microsoft Forms debate is important to choose the ideal platform.
What are both
SurveyMonkey is a form service specially designed for surveys and questionnaires. It offers a wide range of options allowing you to use this program for multiple purposes.
You can make three different format forms:
- One question per page
- Multiple questions per page
- Chat conversation style
It has a feature called “question bank,” which provides sample questions for use in forms.
On the other hand, Microsoft Forms doesn’t have as many form elements or customization options, but it is free and can be used for many reasons, including surveys, contact us, polls, orders, etc.
Both suggest questions as you start creating a new question.
Supported form fields
SurveyMonkey has 25 form questions, among which only 12 are free. Here is a list:
- Multiple Choice
- Net Promoter Score
- Image Choice
- Single Textbox
- Date / Time
- Intro Page
- New Page
- Page Break
- Star Rating (paid)
- Matrix / Rating Scale (paid)
- File Upload (paid)
- Ranking (paid)
- Click Map (paid)
- Comment Box (paid)
- Slider (paid)
- Payment (Stripe – paid)
- Matrix of Dropdown Menus (paid)
- Multiple Textboxes (paid)
- Contact Information (paid)
- Text A/B Test
- Image A/B Test
In comparison, Microsoft Forms has 8 form questions, but these general questions are enough for basic forms. Here is a list:
- Insert Media (option available next to each question)
- Net Promoter Score
With a few great options, we can control what we receive. Microsoft Forms supports the following features:
- Enable or disable responses
- Start and end date for accepting response
- Set time duration
- Shuffle questions
- Display a progress bar
- Enable email notification for user form submission
- Display a customized thank you page
In contrast, SurveyMonkey enables us to configure the following:
- Multiple responses from a single user
- Response editing after submission
- Instant results (redirect users to a page where the graphical summary of the options chosen by other users will be shown)
Microsoft Forms display users’ response data in basic textual and graphical format. However, it provides enough information to analyze the users’ response behavior. You can also export all data in an excel file.
In comparison, SurveyMonkey provides more details about user responses. In the paid version, you can export data. It also categorizes the user responses into the following three sections:
- Question Summary (answers of all users are displayed for each question)
- Insights and Data Trends (provides information about total responses, completion rate, and time spent on each question in graphical format)
- Individual Responses (responses from each user are visualized separately)
Related: Typeform vs. Microsoft Forms
SurveyMonkey vs. Microsoft Forms: Validations
SurveyMonkey has more options than its opponent. It lets us add validations and display custom error messages for each question.
For example, we can add the “Require” validation to a multiple-choice question and show a custom error message if the user doesn’t answer.
On the other hand, Microsoft Forms options for the “text-based” questions. For other types, we only have the control to make the question mandatory. Here’s a list of “Text” question validations:
- Long answer
- The value must be a number
- Text length (multiple rules)
SurveyMonkey offers over 100 templates in different categories, but most are accessible in the premium plans.
Only 20 templates are available for free. Here are some of the categories of those templates:
Microsoft Forms has only 14 free templates in a few categories.
The next round of SurveyMonkey vs. Microsoft Forms is integrations. Like the other sections, this round goes to SurveyMonkey.
The app supports many third-party apps, but most are supported in premium plans.
Still, what we have on SurveyMonkey is more than Microsoft Forms. Here are some supported integrations:
- G Suite and Office 365
- Google Forms
- Microsoft OneDrive
Microsoft Forms only supports integration with Office 365 and Microsoft SharePoint apps.
Related: Jotform vs. SurveyMonkey
Form sharing options
SurveyMonkey is limited to sharing through web links for free. Other options, including QR code, email, etc., are available in the paid plans.
The premium team plans also support collaborations on designs, collectors, and results.
Microsoft Forms does not support collaboration, but it has a few sharing options:
- QR code
Extra features (SurveyMonkey)
The quiz mode lets users view correct answers and the final results while submitting forms. In the paid version, you can add custom feedback messages based on the user’s performance.
Logic is a premium feature that lets us add conditional logic to questions and pages.
Related: SurveyPlanet vs. SurveyMonkey
Pricing and plans
Microsoft Forms is free to use, whereas SurveyMonkey has minimal options in its free plan.
Those include ten questions per survey and 40 responses per month. The app has two teams, three individuals, and one enterprise plan. The details of each plan are available on this SurveyMonkey price page.
The first team plan is called the Team Advantage, costs $25 per user per month, and unlocks:
- Analyzing, filtering, and exporting results
- Integration with collaboration services
- 50,000 responses per year
- Unlock many customization options and form elements
- Unlock question and page skip logic
- Payment gateway
The second team plan is the Premier plan costing $75 per month per creator and offers 100,000 replies per year, access to all logic tools, removal of branding, and direct API access.
The Standard individual plan costs $35 per month, offering you infinite surveys and questions, 1,000 monthly user replies, a custom logo, data export, and an option to create skip logic surveys.
The second personal plan costing $34 per month (billed annually), offers a few more options. Those include:
- 15,000 user responses per month
- Answer pipeline logic
- A/B testing
- Payment gateways
- File uploading option
The last plan, Premier Annual, costs $99 monthly (billed yearly) and offers click map data visualization, unlimited filters, compared rules, data trends, and advanced branching features.
Although Microsoft Forms is free, you can get more storage and access to Microsoft Office 365 apps by subscribing to one of the plans.
Which one is for you
SurveyMonkey is for businesses relying on surveys to make money. If your business model surveys, you will benefit from SurveyMonkey.
Microsoft Forms is free and is best for teams wanting to improve their systems with user and employee feedback. For example, you can ask customers about new features using Microsoft Forms.
SurveyMonkey vs. Microsoft Forms: Links
This is the end of this comparison. Please let me know what you think of this comparison, and subscribe to the newsletter to stay in touch.
Madhsudhan Khemchandani has a bachelor’s degree in Software Engineering (Honours). He has been writing articles on apps and software for over five years. He has also made over 200 videos on his YouTube channel. Read more about him on the about page.